Evolve's Four Core Elements
There are four components that make up the internal structures to your business, and Evolve's courses focus on these areas to support you as you begin building your team.
Leadership and Culture focus on empowering you, and establishing a collaborative, cohesive work environment. Operationally, Policies and Procedures will guide your team to do what is right, in the right way, and Employee Lifecycle will ensure you have a plan for your team – both the roles and the individuals, so they feel valued, and you feel organised.
Leadership
As a business owner, you provide for your customers. As a leader, you provide for your employees. Your team will look to you for guidance and support, and you will need to ensure they have the training and resources they need to perform their jobs well. Maintaining a balance between these two roles is paramount for the health of your business.
Culture & Communication
As leader, you set the standard for how your team will present, behave, and communicate with each other and your customers. Without purposefully designing and directing your intended workplace culture, employees will likely work to their own rhythm, often out of sync with the rest of the business, leading to a lack of consistency, productivity, and teamwork.
Policies & Procedures
New employees will need to know how your business runs. By pre-emptively mapping out your expectations and documenting how to perform repetitive tasks, you will be able to ensure reliable results each time, regardless of who is doing the work or the training. With a clear set of instructions, employees will know where they stand, creating a more cohesive culture.
Employee Lifecycle
Understanding the necessary overall structure for your team helps you make better hiring decisions, saving you time, money, and energy. From recruitment through to exit; planning for employment longevity and putting essential processes in place, will make onboarding and training easier, enhancing employee satisfaction and limiting turnover.
